Repairs and Maintenance

For speedy attention to all general maintenance concerns, email is the preferred method of contact.

Download a Repairs and Maintenance request form

For emergencies, please phone 0478 737 660. See below link to the RTA website and the definition of emergency repairs.

Maintenance should be reported as soon as possible to prevent a small repair turning into a major fix.

https://www.rta.qld.gov.au/Renting/During-a-tenancy/Maintenance-and-repairs

Emergency repairs are:
• a burst water service or a serious water service leak
• a blocked or broken toilet
• a serious roof leak
• a gas leak
• a dangerous electrical fault
• flooding or serious flood damage
• serious storm, fire or impact damage
• a failure or breakdown of the gas, electricity or water supply
• a failure or breakdown of an essential service or appliance on the property for hot water, cooking or heating
• a fault or damage that makes the property unsafe or insecure
• a fault or damage likely to injure a person, damage property or unduly inconvenience a tenant
• a serious fault in a staircase, lift or other common area of the property that unduly inconveniences a tenant in gaining access to, or using, the property.

All other repairs are considered routine repairs.